Outbound Sales Specialist

The Outbound Sales Specialist initiates customer calls in a professional and courteous manner; obtains necessary information to determine appropriate reimbursement for services rendered; inputs orders into proper systems accurately; achieves call center and individual quality and productivity goals in accordance with established objectives.

Primary Responsibilities:

• Communicate with customers (by phone, correspondence, fax, or email) to initiate or respond to inquiries and requests for orders for products/services
• Complete admission and requests for orders for products/services
• Verify insurance and financial credit
• Collect fees
• Qualify patient for reimbursement
• Determine charges for services and product ordered
• Solicit sales of services and products
• Enter information for shipping purposes
• Initiate proper documentation for billing functions
• Accurately log information from calls

Qualifications:

• High School Graduate required
• Associate or Bachelors Degree a plus
• 2-3 years of customer service/call center experience
• 1-2 years of inside phone sales experience
• Excellent verbal communication skills are a must
• Healthcare experience preferred
• Attendance is strongly monitored-must exemplify exceptional work ethic

Send resume to:
American HomePatient
Attn: Human Resources
5200 Maryland Way, Suite 400
Brentwood, TN 37027